Service Provider Guide
Crisis
The standard for whether or not a mental health emergency exists when a "prudent layperson" would determine from the member's symptoms that crisis services are needed.
| Definition of Covered Service | Providers in Network | |
|---|---|---|
| Crisis Interventions are unscheduled individual or group services aimed at reducing or eliminating the impact of unexpected events on mental health and well-being. | Muskegon CMH | ![]() |
| Network 180 | ![]() | |
| Intensive Crisis Stabilization is another short-term alternative to inpatient hospitalization. Intensive crisis stabilization services are structured treatment and supported activities provided by a mental health crisis team in the person's home or in another community setting. | Ottawa CMH | ![]() |
| ProtoCall | ![]() | |
| Crisis Residential Services are short-term alternatives to inpatient hospitalization provided in a licensed residential setting. | Gerber Memorial Health Services-Crisis House | ![]() |
| Hope Network Behavioral Health | ![]() |
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| Wedgwood Christian Services | ![]() |
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| Extended Observation Beds (or 23-Stay Units) are used to stabilize a mental health emergency when a person needs to be in the hospital for only a short time. An extended observation bed allows hospital staff to observe and treat the person's condition for up to one day before they are discharged to another community-based outpatient service or admitted to the hospital. | Mercy Health Partners - Hackley Campus | ![]() |
| Partial Hospital Services include psychiatric, psychological, social, occupational, nursing, music therapy, and therapeutic recreational services in a hospital setting, under a doctor's supervision. Partial hospital services are provided during the day - participants go home at night. | Mercy Health Partners - Hackley Campus - Westwood | ![]() |
| Forest View Hospital | ![]() |
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| Oaklawn Hospital | ![]() |
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| Pine Rest Christian Mental Health Services | ![]() |
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| Saint Mary's Health Care | ![]() |
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| State Inpatient Inpatient services provided by State psychiatric hospitals for people with mental illness, and Centers for persons with developmental disabilities. |
Caro Center | ![]() |
| Hawthorn Center | ![]() |
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| Oaklawn Hospital | ![]() |
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| Kalamazoo Psychiatric Hospital | ![]() |
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| Mt. Pleasant Center | ![]() |
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| Nursing Home Mental Health assessment and Monitoring includes a review of a nursing home resident's need for and response to mental health treatment, along with consultation to help increase abilities. | ||
| Community Inpatient Services are hospital services used to stabilize a mental health condition in the event of a significant change in symptoms, or in a mental health emergency. Community hospital services are provided in licensed psychiatric hospitals and in licensed psychiatric units of general hospitals. | Battle Creek Fieldstone | ![]() |
| Community Health Ctr. of Branch County | ![]() |
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| Forest View Hospital | ![]() |
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| Gerber Memorial Health Services - New Focus | ![]() |
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| Hillsdale Community Health Ctr. | ![]() |
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| Mercy Health Partners - Hackley Campus - Northwood | ![]() |
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| Holland Community Hospital | ![]() |
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| Pine Rest Christian Mental Health Services | ![]() |
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| Memorial Medical Center | ![]() |
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| Oaklawn Hospital | ![]() |
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| Saint Mary's Health Care | ![]() |
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